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REAL NEPAL TERMS &
CONDITIONS TO APPLY
Interpretation
In this document, the following words shall have the following
meanings:
'you' and 'your' means the volunteer who applies for a placements
through us. The volunteer must be over 18 years old. we', 'us',
'our' and `REAL - Nepal means REAL - NEPAL P.O. Box
19531, Thamel, Kathmandu, Nepal (Tel: 4700 210)
Terms and Conditions
By accepting our Terms
and Conditions on the web site and/or signing the REAL - Nepal
Application Form, you agree to be bound by it's terms. If you
are uncertain as to your rights under these conditions, or you would
like an explanation of any part of them, please contact us. You can
also obtain your own legal advice on them, should you wish to do so.
We honestly believe that all statements made in our brochure or
website are factual and correct. Every reasonable effort has
been made to describe the placement and to provide the
amenities described. We cannot therefore be held responsible for any
changes that become known after the brochure was produced
(up-to-date information can be found on the website), nor can we
accept liability for happenings outside our reasonable control. We
undertake to advise you of any material changes known to us prior to
your departure.
Accommodation
Details of whether accommodation (if any) is provided as part of
each placement are set out in the brochure, on the website or are
available from us when you book.
In placement accommodation, your sleeping arrangements may be
private or shared, and in most cases you will be required to share a
bathroom and toilet facilities. Due to the villages that the
placements are located in, it is important for you to realise
that bathroom and toilet facilities and standards of hygiene will be
in accordance with local standards. These facilities and standards
may sometimes be very basic.
Travel
You are responsible for
arranging and paying for your own travel (including your air fare)
to the airport closest to your placement, and for your return
journey at the end of your placement. We will not plan a program
until you have sent us your flight details. We are unable to
reimburse or otherwise be responsible for any flight, travel or
other costs or expenses of any nature, for example if your
flight is cancelled.
Collection from the Airport
On receipt of your flight details we will organize for you to be
picked up from the airport and transported to
your accommodation in Kathmandu. This is covered in the cost of your
volunteer fee and as such there will be no charge, We will try
our very best to be on time. We can not be held accountable for
problems such as vehicles breaking down, but we will do our best to
meet you punctually. Also please note that we are not permitted to
enter the arrivals hall of the airport so we will meet you just
outside with a name plate. The area is not big and it should be easy
to find each other.
Expenses
You are responsible for all of your personal expenses during your
training and placement , which includes the cost of transport from
your placement to other activities such as trekking or
checking email. This is not expensive and we can provide approximate
costs if you request them from our office. As a volunteer, you agree
that you will not request any payment from REAL - Nepal
the organization responsible for your placement.
Travel Insurance
You will take out your own insurance cover for the period of your
placement. You are responsible for ensuring that the amount and type
of cover is sufficient and appropriate for the nature and location
of your placement. You must provide us with a copy of your
certificate of insurance as soon as possible. This insurance should
at least cover; the cost of cancellation of the placement by you;
the cost of assistance including repatriation in the event of
accident or illness; legal liability and expenses; lost baggage;
cancelled flights; medical expenses; kidnapping; liability arising
due to personal injury to you or a third party; cancellation of your
placement for any other reason including our liquidation or any
other reason beyond our control.
We advise you to have
adequate Travel Insurance, however, if you choose not to do so,
please remember that REAL - Nepal accepts no responsibility
for any claims made by you.
Problems during your Placement
You are responsible for trying to sort out any problems that may
arise during your placement, however, in the event that you
experience any difficulties, your Coordinator will be available
and will do his/her best to assist you. He/she may also be able to
provide practical help should you need to return to your country of
abode before completion of your placement as a result of illness
or other personal reasons (although you are financially responsible
for the costs of this, either under your insurance policy or
otherwise). It is imperative that if you do leave your
placement, for example due to serious medical problems, then we will
either hold your money in credit until you can resume your placement
for a period up to one calendar year, or at the discretion of
REAL, we may be able to refund you an appropriate amount, for
example minus the training fees and administration costs.
It is important to remember that your Coordinator will be available
at limited times only and will be able to provide limited support.
The nature of your placement is that you are required to
show a high level of independence, flexibility and initiative in
dealing with problems yourself as they arise. Your Coordinator will
take all reasonable steps to arrange a safe placement with a
consistent level of work throughout, but as neither we nor your
Coordinator have any direct control over your placement we/your
Coordinator cannot guarantee your level of work. You are responsible
for taking all common sense steps as an independent traveler
to protect your safety on a day to day basis.
Your Obligations
You must comply with any reasonable request by your placement
Coordinator. This may involve being transferred to a site in the
locality provided, that would not place you in any danger, and
that the travel to the appropriate site is reasonable, or that
suitable accommodation is provided. (You are responsible for any
reasonable travel costs incurred in doing this). You must not enter
into any direct negotiations or contractual arrangement for
employment during your placement.
You must take care of and be responsible for any materials provided
for your use by your
placement, You are responsible for any damage or loss you cause to
such materials (directly or through neglect). You are responsible
for any damage to your accommodation caused by you or any guest(s)
of yours at your accommodation (directly or through neglect). You
must dress appropriately for interviews and work. You must behave
appropriately in accordance with locally accepted behavior and
custom during your placement. We/your Coordinator do not accept
responsibility for failure to secure work or dismissal from such
work due to inappropriate dress or behavior.
Cancellations and Refunds
If you need to cancel your trip prior to training, please contact
our office. The amount of your refund will depend upon the date and
conditions of your cancellation. Once you have started training
there will be an agreed refund depending on the circumstances,
however, once you have traveled to your placement there will be no
refund.
Program Dates
Dates of your program are agreed prior to training in Kathmandu. You
may leave your placement early with agreement of REAL - Nepal
but no refund will be granted. You may extend your volunteer period
at the discretion of and with prior agreement of REAL - Nepal
provided monies for the extra months are paid in advance. When your
placement is over you must leave your host family's residence.
Food
Where meals are provided, you should receive at least two meals a
day throughout your training and placement, which will be of a
suitable quality or quantity by local standards. If you wish to
supplement your diet with other foods the responsibility of these
expenses are yours. We will only cover food and accommodation for
the period agreed for your placement and only at your placement and
training, also for return to Kathmandu for Visa renewal if your
placement is for a period of more than two months . For
example if you go trekking or wish to stay in Nepal after your
agreed period of placement you will be responsible for your own
expenses. If you decide to go away during your placement we cannot
refund you any monies and you do this at your own cost.
Signature
I have read REAL - Nepal's General Terms and Conditions
included with this application and agree to my participation on an
REAL - Nepal Volunteer Programs |
